This page is the inbox. Banquet logic, listing enquiries, corrections, and practical questions about how to use the hubs all belong here. Restaurant bookings do not. We cannot hold a table, confirm a deposit, or invent a kitchen’s availability. If you need a reservation, contact the room you have already chosen.
The form on this page goes to the editor. Write in complete sentences. Name the city hub you mean. We answer more usefully when you include constraints rather than a request for “the best Thai in Melbourne”.
Group tables and banquets
If you are planning a shared table, read Melbourne banquets first — the sequence (sour, fried, curry, wok, rice) travels to Geelong and the Gold Coast with climate adjustments. Then write to us with:
- city and neighbourhood catchment, not a demand that we pick a door
- date, time, headcount
- dietary list with names attached
- access notes
- whether you want help naming dishes or help wording a request to a room
We will talk menu shape and questions to ask. We will not book it. We will not invent a per-head price. Anyone who promises otherwise on this domain is not this guide.
Listings and recommendations
Operators should use list your venue, which explains what we will and will not publish. Readers who want us to understand a suburb better should use recommend a venue. You may use this contact form instead if you are not sure which applies; say so in the first line.
Do not send press quotations for us to reprint. Do not send awards. Do not send a PDF of a ranking you would like to appear on.
Corrections
Wrong geography, an unclear recipe step, a broken internal link, a sentence that reads like a live listing when it should read like a method: these are corrections. Quote the page and the problem.
The disclaimer sets the legal tone; this page is the human one. If you need to reach us about trademarks or takedown, write plainly with the URL and the claim.
What not to expect
A reply that names “who is best”. A reply that includes opening hours. A reply that confirms a table for Saturday. A reply that quotes a chef. A news tip turned into a story on the news page — that page is a method, not a wire.
A reply that helps you order mild, plan rice, choose between Carlton and the Grid, or debug a green curry that split: that is on-mission. The about page is the longer statement of mission. This form is how you test whether we mean it.
Include an email you actually read. If you are writing about a group of twelve, include the date even though we will not book it — the date tells us whether you are asking about banquet logic in general or about a crisis tomorrow morning. We are more useful in the first case, and still polite in the second.